How to?

Frequently Asked Questions

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Most frequent questions and answers

The Vendor Stores

On the Vendor Store Home Page, scroll down and click on the “Register your Business” button.  

You will see two options – click the right option called “Create An Account”.  

Fill out your email and password and check the box that says “Apply to be a Vendor” and after reading the terms and conditions, click Sign Up.

From here, you will be taken to your dashboard, where you will find the following;

My Account

My Listings

Promotions

Bookmarks

My Store

Orders

Downloads

Addresses

Account details

Logout

Once you have signed into the Vendor Store, click on your name in the top right hand corner, and select My Store from the drop down menu.

If there are no options to add anything, you may need to check the box next to Apply to be a Vendor and then after reading the terms and conditions, check the box against the I agree to the terms and conditions.

A new section called My Store will open up and you can add products here by clicking on the Add New Product button.

Within the My Store Feature, can add physical stock and include SKUs, add shipping rates, link products for upselling, and even select whether the product is a virtual product or a downloadable item (eg 3D file, tutorial etc).

Once you have logged in, simply click your username at the top right corner of the screen.

Before you begin adding products, you need to create a listing – think of a listing as your online web store.  Click on Add listing in the top right hand corner.

A page will show for you to choose your listing type – select Place

Choose the package you would like from the two options – Free package giving you one online store or Premium which allows you to set up to 5 online stores

Once you have selected your option, Fill out the title of your Online Store (listing), along with a catchy tagline, and a description of what your store is all about, where you are located and anything else that buyers may find interesting.

Once you’ve finished filling out your information and adding your images (logos and cover image), scroll to the bottom of the page and click Preview to check out your new webstore!  When you’re happy with your preview, hit submit listing and we’ll check it out before approving it.

We have two options available – Free and a paid subscription.

Option 1 – Free

Select this option if you would like just one store/listing only.  You can load up to 50 products in your store for free! You can add or remove your products at any time to the limit of 50 products.  You can add all of your jewellery collections into this option eg rings, pendants, chains etc all displayed on the one page.

You only pay a commission fee when the item sells as follows;

$0.99 – $1,000 = 12%

$1001 – $5000 = 9%

$5001 and upwards = 7%

Option 2 – Paid Subscription

Select this option if you would like to add an additional 50 products (totalling 100 products in your online store/listing), and/or you would like to add more than one store/listing eg rather than adding all of your jewellery collections onto the one page as in the Free option, you might prefer to create a store/listing for each jewellery collection eg

Store/listing #1 = Engagement rings = display up 100 pieces

Store/listing #2 = Dress rings = display up 100 pieces

Store/listing #3 = Pendants = display up 100 pieces

Store/listing #4 = Chains and charms = display up 100 pieces

Store/listing #5 = Watches = display up 100 pieces

You pay a commission fee when the item sells as follows;

$0.99 – $1,000 = 12%

$1001 – $5000 = 9%

$5001 and upwards = 7%

The Freelancer Accounts

Go to https://evotechpacific.com.au/market/ , and click on the Apply as Freelancer button.

Fill out the details and once your profile has been created, fill out the details in your profile.

In order to get paid for your services, you will need to activate an account with Stripe – simply click on the “Connect with Stripe” to either register or add your existing Stripe details.  The funds paid to you, less our commission, will be paid into your nominated bank account via Stripe.

Within your Profile, you can add images to your portfolio, as well as include any work experience, certification and education.  Remember, the more info you have on your profile, the more attractive your design profile will be to prospective employers.

An “Employer” is the person posting the brief and paying for the design.

The “Freelancer” is the designer/manufacturing jeweller who will be completing the design and/or manufacturing the finished article.  Employers will receive bids from Freelancers.

The Marketplace has been designed for Designers and Jewellers who wish to generate a new income stream, and utilise their existing talents and skills.  It’s free to sign up, and you are guaranteed to get paid for the work you do as long as the original brief by the employer is followed.

It’s a very simple procedure – an Employer will upload a brief containing a description and images of what they require.  This brief will then be sent to every designer who has registered with the Evotech Marketplace.

Designers can then check the brief and provide a “Bid” to obtain the job.  The Employer will receive notification that a bid has made against their job, and then can view your Bid, along with your profile, gallery and experience, and decide as to whom they would like to commission for the job.

Jobs won’t necessarily go to the lowest bidder – rather they will likely be given to the designer with the best experience for that particular job – so make sure your galleries are full of images showing your skillset!

 

A Bid is a quote – every time you quote on a job, you use up a Bid.  Free accounts will receive 5 free bids per calendar month that are not cumulative.  All bids reset at the beginning of every calendar month.

The Marketplace provides different Bid options for Freelancers to select from as follows;

Free – receive 5 x free bids to bid on any brief from an employer per calendar month.  Bids automatically reset at midnight on the last day of every month and do not accumulate.  Freelancers who select this option will pay a 20% service fee per successful bid to Evotech Pacific.

Freelancer Basic – Pay $15 and receive 25 x bids to bid on any brief from an employer per calendar month.   Bids automatically reset at midnight on the last day of every month and do not accumulate. Freelancers who select this option will pay a 10% service fee per successful bid to Evotech Pacific.

Freelancer Pro – Pay $25 and receive 50 x bids to bid on any brief from an employer per calendar month.   Bids automatically reset at midnight on the last day of every month and do not accumulate. Freelancers who select this option will pay a 10% service fee per successful bid to Evotech Pacific.

Top ups – Been busy? Burned through your bids before the end of the month?  You can purchase a top up pack. Top ups are priced as follows;

$5 – 7 bids

$10 – 14 bids

$15 – 21 bids.

Top up packs are only available to Freelancers who have purchased either the Freelancer Basic OR Freelancer Pro packs.  Top ups cannot be purchased as standalones or by Freelancers who have selected the Free bid option. A 10% service fee is applied to successful top up bids.  

In order to maintain and expand the Marketplace, a Service Fee of between 10% and 20% is charged per successful bid, which is the amount of the offer accepted by the Employer.

The Service Fee will be deducted from the Freelancer’s payment upon Fund release from the Employer.  We suggest Freelancers be mindful of this Service Fee and account for the fee when placing a bid for the design.

The Employer pays at the time they have selected the Freelancer they wish to work with.  The funds are placed into Escrow, which ensures the funds are protected for both parties.  An escrow fee of ?% will be applied against funds paid by the employer.

When the job has been completed the Freelancer is required to request payment by selecting the ‘Request payment’ button on the task page. The Employer will be prompted to release payment to the Freelancer by selecting the ‘Release funds’ button.

Once the job has been completed and the Employer has released your funds, the funds will be transferred into your nominated account – please allow 1-3 days for the funds to reach your designated bank account.

The Evotech Pacific Marketplace is committed to helping retailers and jewellers help each other. As you’re probably aware, cancelling jobs once assigned doesn’t promote the best environment for other people in the Marketplace Community. We understand that circumstances can change and sometimes the job can’t go ahead and you may need to cancel.

Before making this decision, we strongly encourage you to see if there’s another way to get this job completed.

If you absolutely must continue with the cancellation, here are some important things to consider:

    The impact to your reputation as a reliable Marketplace member

       Cancellations will negatively impact your profile within the Marketplace as a reliable, trustworthy individual. This is reflected in your Completion Rate. A low Completion Rate means you’re less likely to receive quality offers on jobs you post or may make it more difficult to get selected to complete a task that has competing offers.

The Employer Accounts

Go to https://evotechpacific.com.au/market/ , and click on the Hire Freelancer button.

Fill out the details and once you have completed, you will come to a page that presents you with two options;

Post a Project and Find Freelancers.

It’s free to register and post a job.  You only pay once you have accepted the designer’s quote along with a 2.9% escrow fee

Post a Project will provide you with a page to fill out containing a description of the design you want along with a section where you can upload images.s.

The Marketplace has been designed for Designers and Jewellers who wish to generate a new income stream, and utilise their existing talents and skills.  It’s free to sign up, and you are guaranteed to get paid for the work you do as long as the original brief by the employer is followed.

It’s a very simple procedure – an Employer will upload a brief containing a description and images of what they require.  This brief will then be sent to every designer who has registered with the Evotech Marketplace.

Designers can then check the brief and provide a “Bid” to obtain the job.  The Employer will receive notification that a bid has made against their job, and then can view the Bid(s), along with the designer’s profile, gallery and experience, and decide as to whom you would like to commission for the job.

As an employer, just remember – cheaper isn’t always better.  We advise you base your decision to commission a job to a designer according to various factors such as experience, gallery images of previous work designed and not solely based on price.

The Employer pays at the time they have selected the Freelancer they wish to work with and accepted the designer’s quote.  The funds are placed into Escrow, which ensures the funds are protected for both parties. An escrow fee of 2.9% will be applied against funds paid by the employer.

Once the job has been completed and the Employer has released your funds, the funds will be transferred into your nominated account – please allow 1-3 days for the funds to reach your designated bank account.

The Evotech Online Store

https://evotechpacific.com.au/shop/

And select from, Day 1 tutorials, Day 2 Tutorials, Package deals or one on one tutorials.

For an online demo of Matrix, please click here and fill out the online form;

https://evotechpacific.com.au/matrix/

For an online demo of Counter Sketch International, please click here and fill out the online form;

https://evotechpacific.com.au/countersketch-international/

All Matrix users receive 12 months of complimentary access to the Evotech Pacific Support Forum.  Once this complimentary support has expired, users may elect to renew their support for $770 per year.  

New Support options will be available soon.

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