Terms & Conditions

The following terms and conditions apply to the Evotech Pacific Pty Ltd website (‘the site’) located at www.evotechpacific.com.au, and all associated websites linked to www.evotechpacific.com.au by Evotech Pacific, its partners and affiliates. Ensure you read these terms and conditions carefully, by using the named site and associated sites you are agreeing to be bound by the following terms and conditions.

The Terms and Conditions govern your use of, and any purchase from ‘the site’. Any such purchasing from the ‘the site’ establishes an agreement between you and Evotech Pacific Pty Ltd.

Evotech Pacific reserves the right to revise or change the Terms and Conditions, or any policy of the site at any given time. Such revisions or changes are effective at the time in which they are modified on the site. Your continued use of the site following its modifications deems your acceptance of such modifications. As a user of the site you should therefore review the Terms and Conditions or any other given polices consistently to ensure you are aware of the terms and conditions to which you are bound by.

If you do not agree with the given terms and agreements and any amended terms, you must stop using ‘the site’ immediately.

In the following terms & conditions, policies and guidelines the expressions “we”, “us” and “our” are a reference to Evotech Pacific Pty Ltd.

1. Product or Service Availability, Errors, Inaccuracies and Pricing

If there is a product or service to which you are interested in that is unavailable then please contact Evotech Pacific Pty Ltd and we will be able to invoice you for such product on backorder or notify you when such product or service is back in stock or available.

ALL PRICES DISPLAYED IN OUR ONLINE STORE ARE IN AUSTRALIAN DOLLARS (AUD) INCLUDING GST.

ALL PRICES DISPLAYED ON GENERAL PAGES FOR SPECIAL ORDERED ITEMS ARE DISPLAYED IN EITHER AUD, USD OR EURO EXCLUDING GST AND LOCAL SHIPPING FROM BRISBANE.

On enquiry of special ordered items in a differing currency other than AUD, the Evotech Pacific Pty Ltd team will contact you via email with the pricing converted. It is important that you provide the correct shipping address in your enquiry so that we are able to accurately quote the cost of shipping from Brisbane.

Although all due care is taken, the information on the site can have discrepancies or be inaccurate and this may relate to product or service descriptions, pricing, advertisings, offerings and promotions, product shipping charges, goods in transit times and availability. Evotech Pacific Pty Ltd takes all due care to avoid such errors however they still may occur. In the event of an error Evotech Pacific Pty Ltd reserves the right to correct any and all errors when they do occur and do not honour inaccurate prices or information.

In the event that a products price or stock count is lower than the actual price or stock count, Evotech Pacific Pty Ltd at their discretion will firstly contact you for instructions before shipping the item, we also reserve the right to cancel the order and you will be notified of such cancellation. Customers who order an item at an incorrect price may cancel their order. In the event that the order has been shipped, you agree to either return the product or pay the difference in price discrepancy.

Prices of Evotech Pacific Pty Ltd products and services are subject to change without notice. Evotech Pacific reserve the right to change incorrect prices and are not obliged to provide any products or services at an incorrect price. Evotech Pacific reserve the right at any time to modify or remove a service without notice. Evotech Pacific are not liable to you or any third-party for alterations, price changes or discontinuances of a service.

If you have any questions, please contact us at systems@evotechpacific.com.au.

2. Returns Policy

The returns policy applies to all goods available for purchase at Evotech Pacific Pty Ltd, note further terms and conditions apply to special orders, custom-made items and services.

In the case that you wish to return an item for repair, replacement or refund it must meet the requirements of the Evotech Pacific returns policy which can be read here. https://www.evotechpacific.com.au/returns-policy

If your item has been approved for return subject to inspection, the item must include a proof of purchase and the return confirmation email.

3. Australian Consumer Law & Governing Laws

All goods and services on offer by Evotech Pacific Pty Ltd fall under the rights of Australian Consumer Law. As a consumer you have the right to ask for a repair, replacement or refund if the item has a major problem.

If the item you have purchased meets the criteria of a major problem as defined by Australian Competition and Consumer Commission (ACCC) you are entitled to return the item for a refund or exchange, it is important to understand that the remedy to the problem will be subject to the problem itself.

4. Security Policy

We take your security seriously, which is why we protect your details in every online transaction by utilising Secure Sockets Layer (SSL) software. When you decide to pay for a service or product on ‘the site’ you will be required to use the secure credit card payment facilities available on the site. These payment facilities will require your credit card details, your name, a shipping address and your email address. We require these details in order to proceed with payment, to deliver your product and to generate a receipt for you.

5. Privacy Policy

Evotech Pacific Pty Ltd operates www.evotechpacific.com.au (“the Site”). This Privacy Policy page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Evotech Pacific Pty Ltd website.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Evotech Pacific Pty Ltd only uses your personal information for improving the Site. By Using the Site you agree to the collection and use of information in accordance with this policy.

6.1 Information Collection and Use.

Whilst using the Site, Evotech Pacific Pty Ltd may ask you to provide us with certain identifiable information that can be used to contact you. Personal identifiable information may include but is not limited to your name.

6.2 Log Data

As with many site operators, we collect information that your browser sends whenever you visit our site. Such information may include your computer’s Internet Protocol (“IP” address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistical data. Evotech Pacific Pty Ltd may also use third party services such as Google Analytics that collect, monitor and analyse such data.

6.3 Communications

Evotech Pacific Pty Ltd may use your personal information to contact you with relevant marketing or promotional materials such as newsletters, email or other methods.

6.4 Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Limited of Liability

YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE EVOTECH PACIFIC PTY LTD SITE IS AT YOUR SOLE RISK. EVOTECH PACIFIC PTY LTD RESERVES THE RIGHT FOR LIMITATION OF LIABILITY. EVOTECH PACIFIC PTY LTD WILL IN NO WAY BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM YOUR ABILITY OR INABILITY TO USE THE SITE.

7. Verification

When you make a purchase from the Evotech Pacific Pty Ltd site you will receive a verification email from a team member at Evotech Pacific Pty Ltd. We reserve the right to cancel the order if the verification process is does not meet our security standards. If you have any questions regarding this security process please email us at systems@evotechpacific.com.au.